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The metrics we care most about … our customer ratings

 

Seaway has established a stellar team of print experts and world-class equipment. Neither of these matters if the customer isn’t satisfied. More important than how we do things is why we do them — and our No. 1 reason is customer satisfaction.

SOURCE: Voice of the Customer Study: Top 20 customer ratings based on a 1-10 scale.

Print Broker – Chicago, IL

We received the catalogs and they look great. The combination of the 175-line screen and the bright white silk paper really make the colors and images pop. So thanks for giving me a better product at a reasonable price. The AQ coating really gives the cover a nice silk look and does not leave smudges or finger prints. To get a sheet fed, high quality printed catalog at the same price as what a web printer would do is hard to find, so thank you. I can’t say enough about how the press operator did an excellent job matching the color make-ready sample catalog I sent to them; you can’t tell them apart.

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