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The metrics we care most about … our customer ratings

 

Seaway has established a stellar team of print experts and world-class equipment. Neither of these matters if the customer isn’t satisfied. More important than how we do things is why we do them — and our No. 1 reason is customer satisfaction.

SOURCE: Voice of the Customer Study: Top 20 customer ratings based on a 1-10 scale.

Music Publisher – Franklin Park, IL

I am the production manager and print buyer for a music publishing company. Seaway printing has been my go-to printer for more than a decade. They can handle a wide variety of printing whether traditional or digital, from greeting cards to perfect bound books; from catalogs and promotional flyers to CD slip cases. I know that when I call Seaway my job is in good hands and will be beautifully printed, on time and the price will be fair and reasonable. Seaway makes my job easier.

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